Last updated: July 27, 2026. This English version is a courtesy translation; the Portuguese version is the one that legally applies.
This policy is part of the purchase terms for the digital product Automações Do Abis, delivered by download once payment is confirmed. It should be read together with the information on the sales page and at checkout.
1. What the purchase includes
The purchase grants the buyer an individual, limited, personal and non-transferable license to use the digital file acquired, and access to the version available on the purchase date, with the installers, instructions and features described in the offer. The license does not transfer the intellectual property of the software.
Reselling, sublicensing, distributing, making available or sharing the plugins, installers, files, activation keys or download links, publicly or with third parties, is not allowed, nor is modifying them for redistribution. Use must respect the device limits and other conditions stated in the offer.
2. Compatibility at release
Each plugin is developed and tested for the versions of Adobe Premiere Pro, operating systems and extension technology expressly listed on the sales page in effect on its release date and on the purchase date. The supplier's commitment is to provide the specific plugin for that stated environment and to deliver the advertised features.
Before buying, the consumer should check the compatibility requirements stated in the offer. If the general description and the product's specific compatibility information differ, the information most favorable to the consumer prevails, under applicable law.
3. Limits on updates and future compatibility
The purchase does not include a promise of updates, support, maintenance or compatibility for an indefinite period. Unless the offer expressly says otherwise, there is no obligation to adapt the plugin free of charge to every future version of Adobe Premiere Pro, macOS, Windows, CEP, UXP or any other third-party platform or technology.
Any updates released may be free, paid, folded into a new version or discontinued, depending on technical complexity, the continuity of the technologies used and the feasibility of development. A future version with new compatibility may be offered as a separate product or upgrade.
This limit does not remove liability for defects, delivery failures or nonconformity of the version originally sold, nor does it reduce the legal warranty or other mandatory consumer rights. Fixing defects in the purchased version, when required by law, is not the same as creating compatibility with future versions of third-party software.
4. Third-party changes and services
Adobe, Apple, Microsoft, payment platforms and other providers may change or discontinue APIs, systems, security requirements, extension technologies and services beyond the seller's control. These changes may cause the plugin to stop working in a future version, even if it keeps working in the environment stated in the original offer.
When that happens, the supplier may consider an adaptation but does not guarantee it will be technically or commercially feasible. To the extent permitted by law, the supplier is not liable for unavailability, interruptions or incompatibilities caused solely by changes, blocks or failures of third-party services. This rule does not remove liability for a problem present in the version originally delivered or for any obligation that cannot be excluded by law.
5. Buyer's responsibilities
- check, before buying, that you use one of the versions listed as compatible;
- follow the installation instructions and keep a safe copy of the file you received;
- use legitimate, up-to-date licenses of the required third-party software;
- test the plugins before using them on important jobs or in production environments;
- give support your order number, Premiere Pro version, operating system and a description of the problem, without sending passwords or unnecessary confidential data.
6. Delivery, support and failures
Access to the file is released once payment is confirmed. Requests about access failures, corrupted files or defects that prevent use in the advertised environment will be reviewed and fixed whenever possible. The remedies and deadlines in Brazil's Consumer Protection Code (Código de Defesa do Consumidor) still apply.
Unless the offer expressly says otherwise, support does not include full installation or setup of the buyer's computer, one-on-one training, custom development, data recovery, fixing conflicts caused by other plugins or third-party modifications, support for versions not listed as compatible, or free adaptation to future versions of systems and software.
7. Change of mind and refund requests
For purchases made online, the consumer may exercise the right to withdraw within the legal period of 7 (seven) days, counted from the purchase or from receipt or availability of the product, according to the applicable law, without needing to give a reason and at no cost.
The preferred channel, for faster service, is the form available at My account → Orders → View order. The request can also be made through the same channel used for the purchase or by email at contato@abiscoitado.com. Not filling in the form does not invalidate a withdrawal request sent within the deadline through another legally accepted channel. The order number, the email used for the purchase and other data needed to find and confirm the purchase may be requested.
When a refund is approved or legally due, the chargeback request is sent to the payment platform, financial institution or card issuer. After that, the time for the credit to show up in the account or on the statement depends on that institution's procedures and cycles, which are not under the supplier's direct control.
8. Requests after the 7-day period
Once the legal withdrawal period is over, there will be no refund for simply changing your mind, a change in preference, lack of technical knowledge, the absence of a requirement that was never promised, use in an environment not listed as compatible, or a later change to third-party software or services.
This rule does not limit legally applicable rights in case of a defect, a corrupted file that is not replaced, lack of access attributable to the supplier, a product different from the one advertised, breach of the offer or any other mandatory warranty. To review these cases, reasonable technical information about the environment, the installation and how to reproduce the problem may be requested.
9. Refunds, licenses and payment disputes
Once the refund is completed, the license tied to the order, activation keys, linked computers and download access may be deactivated or removed, since the buyer no longer has authorization to use the refunded product.
The license may also be suspended or deactivated when there is reasonable evidence of sharing, resale, unauthorized distribution, fraud, violation of activation limits or an improper payment dispute. Before a dispute or chargeback, we recommend reaching out through the support email to try to solve it. This recommendation does not prevent anyone from exercising their rights before the financial institution, the payment platform, consumer protection agencies or the courts.
10. Personal data
The data provided at purchase, in support and in refund requests will be used to carry out the purchase, deliver the product, identify the order, provide support, prevent fraud, process refunds, meet legal obligations and exercise rights. Only the data reasonably needed for these purposes will be requested, in compliance with applicable data protection law.
11. Validity of these terms
The terms that apply to each purchase are the ones shown to the consumer at the time of purchase. Later changes to this policy apply to future purchases and cannot retroactively reduce rights already acquired.
12. Support
Supplier: Abiscoitado. To exercise a right, ask for support or file a refund request through another channel, email contato@abiscoitado.com, with your order number, the email used for the purchase and a description of the request or problem.